Fresh Flowers how do they work?

Our seasonal bunches change week to week, depending on what fresh blooms are available at the market. The photos you see on our website and socials are a glimpse of our style, but not an exact preview of what you'll receive.

I trust you’re here because you love my style—so just choose a size, and I’ll create something beautiful with the best seasonal blooms of the week!

Cancellation of Orders

Everyday Arrangements - If notice is given at least 24hrs before scheduled delivery, a refund will be available less a $10 admin fee. Refunds are unavailable on the day of delivery.

Weddings/Events - If notice is given at least 14 business days before the event, a refund will be available less the deposit as shown on invoice. Cancellations within 14 days of the event will be charged at 50% of the total order value. Cancellations within 48hrs of the event will be unable to receive refunds

Quality Assurance

I will always strive to make your Flor experience wonderful. If something doesn’t go as planned, or you are not happy with a product, I would love to make it right and improve for next time.

If you are for any reason unsatisfied with your purchase or experience, please contact me as soon as you can to report the problem, and I will find an appropriate solution.

Product Substitution / Availability

Please note that with flower orders, some flowers, products, colour, vases, and gift box items may be substituted based on availability. If this occurs we will fill the order to equal or more value if the selected flowers/products are unavailable.

Gifts containing alcohol

Businesses selling limited quantities of liquor as part of a floral arrangement or gift basket are exempt where:

  • the sale is part of a florist's business or the business of a person selling gift baskets

  • the quantity of the liquor is not more than 2L and, if the liquor includes spirits, the quantity of spirits is not more than 1L

  • the floral arrangement or gift basket must be delivered as a gift to an adult other than the purchaser of the floral arrangement or gift basket

  • the gift is to be delivered to a place other than the business where the sale was made

  • the total value of the liquor and the container in which it is supplied is not more than 75% of the gift's sale price

  • the liquor was purchased on a retail basis.

  • Over 18+ ID must be shown on receipt of gift arrangment